Digital Transformation of Information Services in University Libraries in the Digital Environment

Abstract

The world is witnessing an accelerated digital transformation that has directly affected the way information services are provided in university libraries. This transformation, which includes the widespread adoption of digital technologies, requires university libraries to develop their infrastructure, train their staff, and improve access tools. This research aims to study the impact of digital transformation on information services in university libraries, focusing on the Central Library of the University of Babylon as a case study. A descriptive and analytical research approach was used, where a questionnaire was designed for 23 library staff. The results of the research showed that digital transformation has contributed significantly to improving the quality of services provided to beneficiaries in terms of access to and efficiency of information, but there are challenges such as lack of training and poor infrastructure in some cases. The research recommends the need to enhance investments in the digital infrastructure of libraries and intensify the continuous training of staff to keep pace with technological developments.